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About Luca Berton
Luca Berton is an Ansible automation expert, author of 8 Ansible books published by Apress and Leanpub including "Ansible for VMware by Examples" and "Ansible for Kubernetes by Example", and creator of the Ansible Pilot YouTube channel. He shares practical automation knowledge through tutorials, books, and video courses to help IT professionals and DevOps engineers master infrastructure automation.
Ansible troubleshooting - Windows 11 Error 0x80370102 WSL: Windows Subsystem for Linux — Video Tutorial
How to troubleshoot the Windows 11 WSL: Windows Subsystem for Linux - Error: 0x80370102 The virtual machine could not be started because a required feature.
What You'll Learn
- Windows Subsystem for Linux - Ubuntu distribution
- error code
- workaround
- workaround execution
- Conclusion
- Related Articles
Full Tutorial Content
Today we're going to talk about Ansible troubleshooting, specifically about Windows Subsystem for Linux error 0x80370102.
I'm Luca Berton and welcome to today's episode of Ansible Pilot.
Windows Subsystem for Linux - Ubuntu distribution
```PowerShell
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80370102
Error: 0x80370102 The virtual machine could not be started because a required feature is not installed.
Press any key to continue...
```
This is the full error message that you might encounter whether you run the Windows Subsystem for Linux - Ubuntu distribution.
## Playbook
The best way of talking about Ansible troubleshooting is to jump in a live Playbook to show you practically the error 0x80370102 Windows Subsystem for Linux and how to solve it!
Live Playbook of Error 0x80370102 Windows Subsystem for Linux and fix on Windows version 11 Build 22000 release 210604-1624.
error code
- error reproducer WSL installation
```PowerShell
Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.
Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows
PS C:\Users\user> wsl --install
Installing: Virtual Machine Platform
Virtual Machine Platform has been installed.
Installing: Windows Subsystem for Linux
Windows Subsystem for Linux has been installed.
Downloading: WSL Kernel
Installing: WSL Kernel
WSL Kernel has been installed.
Downloading: GUI App Support
Installing: GUI App Support
GUI App Support has been installed.
Downloading: Ubuntu
The requested operation is successful. Changes will not be effective until the system is rebooted.
PS C:\Users\user>
```
- error reproducer Ubuntu WSL
```PowerShell
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80370102
Error: 0x80370102 The virtual machine could not be started because a required feature is not installed.
Press any key to continue...
```
Windows Subsystem for Linux version 2 need enabled Windows features:
```bash
Windows Subsystem for Linux
Hyper-V Platform
Hyper-V Hypervisor
```
If unsupported CPU or Virtualization environment you got the error:
```PowerShell
"Hyper-V cannot be installed: The processor does not support second level address translation (SLAT)"
```
workaround
- workaround for unsupported CPU or Virtualization environment
```PowerShell
wsl --update
wsl --set-default-version 1
wsl --list -o
wsl --install -d Ubuntu
```
workaround execution
output
```PowerShell
Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.
Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows
PS C:\Users\user> wsl --update
Checking for updates...
Downloading updates...
Installing updates...
This change will take effect on the next full restart of WSL. To force a restart, please run 'wsl --shutdown'.
Kernel version: 5.10.60.1
PS C:\Users\user> wsl --set-default-version 1
The operation completed su
About This Tutorial
- Author: Luca Berton
- Difficulty: Beginner
- Read time: 4 min
- Category: installation
Read the full written article: Ansible troubleshooting - Windows 11 Error 0x80370102 WSL: Windows Subsystem for Linux