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About Luca Berton

Luca Berton is an Ansible automation expert, author of "Ansible for VMware by Examples" and "Ansible for Kubernetes by Example" published by Apress, and creator of the Ansible Pilot YouTube channel. He shares practical automation knowledge through tutorials, books, and video courses to help IT professionals and DevOps engineers master infrastructure automation.

Ansible troubleshooting - Unhandled exception while executing module win_user — Video Tutorial

Unhandled exception errors are nasty Ansible problems. In a live Playbook, we are going to troubleshoot starting from the error message. We are going to investigate the root cause of the problem and fix using the win_user module.

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Introduction Today we're going to talk about Ansible troubleshooting, specifically about Ansible troubleshooting - Unhandled exception while executing module `win_user`. This is a tricky fatal error message that happens when something extraordinary happens during the module execution. These circumstances are usually not related to Ansible and you need to deep dive into the system configuration. I'm Luca Berton and welcome to today's episode of Ansible Pilot. Playbook The best way of talking about Ansible troubleshooting is to jump in a live Playbook to show you practically the Unhandled exception while executing module `win_user` and how to solve it! error code ```yaml --- - name: windows user add hosts: all vars: usr_name: 'example' usr_password: 'password' tasks: - name: create local user ansible.windows.win_user: name: "{{ usr_name }}" password: "{{ usr_password }}" ``` error execution ```bash ansible-pilot $ ansible-playbook -i virtualmachines/win/inventory troubleshooting/windows_user_add_error.yml PLAY [windows user add] *************************************************************************** TASK [Gathering Facts] **************************************************************************** ok: [WindowsServer] TASK [create local user] ************************************************************************** An exception occurred during task execution. To see the full traceback, use -vvv. The error was: at , : line 260 fatal: [WindowsServer]: FAILED! => {"changed": false, "msg": "Unhandled exception while executing module: Exception calling \"SetPassword\" with \"1\" argument(s): \"The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.\r\n\""} PLAY RECAP **************************************************************************************** WindowsServer : ok=1 changed=0 unreachable=0 failed=1 skipped=0 rescued=0 ignored=0 ansible-pilot $ ``` troubleshooting ![win_user troubleshooting](/articles/ansible_troubleshooting_unhandledexception1.jpg) fix code ```yaml --- - name: windows user add hosts: all vars: usr_name: 'example' usr_password: 'NRns@bOFJNyX' tasks: - name: create local user ansible.windows.win_user: name: "{{ usr_name }}" password: "{{ usr_password }}" ``` fix execution ```bash ansible-pilot $ ansible-playbook -i virtualmachines/win/inventory troubleshooting/windows_user_add_fix.yml PLAY [windows user add] *************************************************************************** TASK [Gathering Facts] **************************************************************************** ok: [WindowsServer] TASK [create local user] ************************************************************************** changed: [WindowsServer] PLAY RECAP **********************************************************

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