Key Metrics and KPIs to Track in the AAP 2.6 Automation Dashboard
By Luca Berton · Published 2024-01-01 · Category: troubleshooting
Which metrics and KPIs to monitor in the AAP 2.6 automation dashboard to demonstrate value, optimize resources, and drive automation adoption.
Introduction
The automation dashboard in AAP 2.6 can track numerous metrics, but which ones actually matter? This guide helps you identify the key performance indicators (KPIs) that demonstrate automation value and drive informed decisions.
Essential KPIs
1. Job Success Rate
The most fundamental metric — what percentage of automation jobs succeed?
Why it matters: Low success rates indicate unreliable automation that may be worse than manual processes. Track this over time to show improvement.
2. Time Savings
Quantify the time your automation saves:
3. Automation Coverage
What percentage of repeatable tasks are automated?
4. Mean Time to Resolution (MTTR)
For event-driven automation, how quickly are incidents resolved?
5. Node Utilization
Are you using your automation resources efficiently?
Business-Oriented Metrics
Cost Avoidance
Calculate the cost of manual processes you've eliminated:
Error Reduction
Track manual errors before and after automation:
Deployment Frequency
How often can you deploy with confidence?
Dashboard Report Templates
Executive Summary (Monthly) • Total automation runs • Success rate trend • Time saved this month • Top 5 most-used automations • Cost avoidance estimate
Technical Deep-Dive (Weekly) • Job failure analysis • Execution time trends • Node utilization • EDA event processing rates • Collection usage statistics
Capacity Planning (Quarterly) • Node utilization trends • Growth projections • License usage vs entitlement • Resource optimization recommendations
Best Practices Set baselines before claiming improvements Automate report generation — Schedule regular exports Compare periods — Show week-over-week and month-over-month trends Segment by team — Different teams have different KPIs Celebrate wins — Share positive metrics to drive adoption
Conclusion
The right metrics tell a compelling story about your automation program's value. Use the AAP 2.6 dashboard to track these KPIs consistently and share them with stakeholders to drive continued investment in automation.
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Category: troubleshooting