problem-solving

Coursera Technical Troubleshooting: Diagnostics, Networks, Customers

July 29, 2024
Posted by Luca Berton
technical troubleshooting, IT support, network management, diagnostics, Coursera course, customer communication, software issues, IT challenges, stakeholder relationships, IT professionals, systematic approaches, advanced tools, communication strategies, IT environments, case studies, problem-solving, network performance, incident diagnosis, support skills, end-user assistance

Technical Troubleshooting: Diagnostics, Networks, Customers on Coursera What you’ll learn Analyze and resolve complex software issues using systematic approaches.

Coursera Root Cause Analysis: Principles and Benefits

May 11, 2024
Posted by Luca Berton
root cause analysis, RCA, problem-solving, Coursera, Luca Berton, business essentials, quality assurance, operations management, project management, continuous improvement, operational excellence, corrective actions, RCA tools, 5 Whys, Fishbone Diagram, Pareto Analysis, online learning, professional development, flexible learning, certificate course, luca berton, Coursera

Introduction In the rapidly evolving business landscape, the ability to identify and address underlying issues that impact operations and productivity is crucial.

Meeting Rajveer Singh, Associate Principal Consultant at Red Hat, at the New Delhi International Book Festival

February 22, 2024
Posted by Luca Berton
open source, Rajveer Singh, Ansible, technology innovation, Red Hat, IoT, Linux, configuration automation, infrastructure as code, GitOps, hybrid cloud, problem solving, artificial intelligence, community collaboration, digital transformation, knowledge sharing, floppy disk, YAML, cloud automation, tech community

Introduction In the bustling environment of the New Delhi World International Book Fair, amidst the sea of knowledge seekers and literary enthusiasts, Luca Berton, a notable figure in the tech community, encounters a kindred spirit in Rajveer Singh.

Ansible troubleshooting - Resolving The Case of the Missing amazon.aws.ec2_ami_info Module

February 3, 2024
Posted by Luca Berton
Ansible, AWS, playbook errors, troubleshooting, automation, DevOps, cloud computing, Ansible Galaxy, ec2_ami_info, module resolution, IT automation, configuration management, Amazon Web Services, error fixing, Ansible playbooks, system administration, cloud infrastructure, infrastructure as code, technical guide, problem-solving

Introduction In the realm of IT automation, Ansible playbooks are a cornerstone, empowering administrators and developers to define and execute a series of tasks across a multitude of servers in an orderly and predictable manner.

Ansible troubleshooting - The community.aws.ec2_instance Module Dilemma

February 3, 2024
Posted by Luca Berton
Ansible, AWS, EC2, playbook errors, troubleshooting, automation, DevOps, cloud computing, community.aws, module resolution, IT automation, configuration management, Amazon Web Services, error fixing, Ansible playbooks, system administration, cloud infrastructure, infrastructure as code, technical guide, problem-solving

Navigating Ansible Playbook Errors: The community.aws.ec2_instance Module Dilemma In the evolving landscape of IT automation, Ansible has emerged as a pivotal tool for orchestrating and automating cloud resources, especially within the Amazon Web Services (AWS) ecosystem.