Ansible Pilot

Ansible troubleshooting - powershell incompatible with the sudo become plugin

How to reproduce, troubleshoot, and fix "the PowerShell shell family is incompatible with the sudo become plugin" Ansible runtime error.

September 28, 2021
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Today we’re going to talk about Ansible troubleshooting and specifically about “the PowerShell shell family is incompatible with the sudo become plugin” error. I’m Luca Berton and welcome to today’s episode of Ansible Pilot

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The best way of talking about Ansible troubleshooting is to jump in a live demo to show you practically “the PowerShell shell family is incompatible with the sudo become plugin” error and how to solve it!

error code

---
- name: win_reboot module demo
  hosts: all
  become: true
  tasks:
    - name: reboot host(s)
      ansible.windows.win_reboot:

error execution

output

$ ansible-playbook -i win/inventory troubleshooting/incompatiblesudo_error.yml
PLAY [win_reboot module demo] *********************************************************************
TASK [Gathering Facts] ****************************************************************************
fatal: [WindowsServer]: FAILED! => {"msg": "The powershell shell family is incompatible with the sudo become plugin"}
PLAY RECAP ****************************************************************************************
WindowsServer              : ok=0    changed=0    unreachable=0    failed=1    skipped=0    rescued=0    ignored=0

fix code

--- 
- name: win_reboot module demo
  hosts: all
  become: false
  tasks:
    - name: reboot host(s)
      ansible.windows.win_reboot:

fix execution

output

$ ansible-playbook -i win/inventory troubleshooting/incompatiblesudo_fix.yml
PLAY [win_reboot module demo] *********************************************************************
TASK [Gathering Facts] ****************************************************************************
ok: [WindowsServer]
TASK [reboot host(s)] *****************************************************************************
changed: [WindowsServer]
PLAY RECAP ****************************************************************************************
WindowsServer              : ok=2    changed=1    unreachable=0    failed=0    skipped=0    rescued=0    ignored=0

code with ❤️ in GitHub

Recap

Now you know better how to troubleshoot the error: “The PowerShell shell family is incompatible with the sudo become plugin”. Subscribe to the YouTube channel, Medium, Website, Twitter, and Substack to not miss the next episode of the Ansible Pilot.

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